Diane Wehrle is marketing and insights director at Springboard. One of the UK’s leading experts on current and emerging retail issues and trends, she’ll be sharing her expertise in a joint insights session, with The NPD Group’s Dominic Allport, taking place at 10.15am, on Friday 20 September.
Dominic Allport, insights director – foodservice at The NPD Group, will be taking part in a joint presentation with Sprinboard’s Diane Wehrle (10.15am, 20 Sept). In this unique insights session, they’ll provide a holistic view of events within the eating out and retail market and set out how operators can maximise their opportunities in response to ever increasing customer expectations.
Anya Marco is one of the UK’s leading authorities on coffee shop trends. In her lunch! Keynote, she’ll be dispelling some of the myths around social media and sharing five simple tips on how coffee shop businesses can use it to engage with their customers.
Our next Q&A features Fiona Speakman, client director within CGA’s food & retail team. She’ll be exploring some of the key movements in the food-to-go sector, including the role of delivery and the rise of coffee shops.
lunch! speakers – including big names from Greggs, Caffè Nero, Sodexo, McColl’s & Tortilla, share their trend predictions for the year ahead. For over 12 years, lunch! has been the destination show for the café, coffee shop and food-to-go sector.
Our next speaker Q&A features Gavin Rothwell, head of food-to-go and retail safaris / senior retail insights manager at IGD. He’ll be sharing data from across IGD’s global insights programme, highlighting some of the latest and ‘best examples’ of great food-to-go innovations and trends.
Coffee shop operators looking for the inside track on what key trends will be shaping the food-to-go market in the years ahead, will find plenty of juicy insights at lunch!. Katherine Prowse, insights manager at MCA Insights and HIM, will be discussing ‘The Rise of Coffee Shops’ and their secrets of success. Providing an in-depth look at how coffee shop operators are looking beyond the coffee cup to maintain competitive advantage (10.30am, Friday 20 September).
In her opening day talk at lunch!, Lucy Chapman, strategic insight director at Kantar WorldPanel, will discuss how recessionary behaviours impact the out of home lunch occasion and how food-to-go destinations can protect against the impact of external forces (12.15pm, 19 September).
Simon Stenning, strategic advisor to the foodservice industry and author of the Future of Foodservice 2025-2030 report, aims to help food-to-go operators/retailers with their ‘longer-term’ strategic planning in his lunch! session this year.