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16-17 September 2026 | Excel | London

Inclusivity & Accessibility

We want to make sure that everyone can visit lunch! and get the most out of their experience.  So, we have compiled some information about the show that we thought would be useful.  We hope that our work on making the event accessible and inclusive means that many of your needs will already be provided for, but if there is anything like to check, please do get in touch at [email protected].

Venue

Excel is a large venue and the central boulevard is 600m long. All public entrances allow for access by wheelchair via low gradient ramps and an automatic door. Once inside the venue, all floors are level, offering unobstructed access.You can find further information on the following areas in relation to the venue on Excel’s accessibility page.

  • Changing Places
  • Mobility Scooter Hire
  • Wheelchair Hire
  • Disabled Parking
  • Guide Dogs and Personal Support Animals
  • Sunflower for Individuals with Hidden Disabilities
  • Other venue facilities and features

Accessible Registration Desk

We have a low-level registration desk for those who may require it.

Travel

For information on how to get to Excel including opening times of the show, please click here.

Water Refill

There are four water refill stations located by the East and West Entrances as well as by the halls S4 and S7.

Sound

Each theatre at lunch! will be fitted with a hearing loop system. This will ensure the session content is accessible to anyone who uses hearing aids.

Toilets

Accessible toilets are available throughout Excel.  Inside the hall to lunch! there are three toilets at the back of the hall including wheelchair accessible toilets.

Multi Faith Prayer Room

Multi-Faith Prayer room can be accessed through the grey door next to the S9 entrance on the boulevard.

Baby Changing Facilities

There are baby changing facilities on level 0 in both the male and female toilets in the boulevard. The family room can be found by S9. Inside has two changing mats, chairs for breastfeeding, a microwave to heat up baby food and a bottle warmer. It also contains a sink and toilet.

Cloakroom

Venue cloakrooms are open during event hours and are on level 0 (down the stairs, in between hall entrances N4 & S4) and at the east end of the venue on level 0. Please note Excel are unable to store any items overnight and cameras, laptop equipment or any other electronic devices cannot be stored in cloakroom at any time.

Pronouns

lunch! offers attendees the chance to choose if they would like to add pronouns to their visitor badge. We believe this creates a more inclusive environment, showing respect for individuals’ gender identities.

Seating

There are plenty of other options at the show when it comes to finding a space to rest.   Not only are there ample numbers of seats in each of our theatres, you can also make your way to:
  • The Café -There are also 40 onsite cafes and bars at Excel.
  • Central areas – There are benches provided in the central areas of each show.