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16-17 September 2026 | Excel | London

Q&As

12/09/2024

Marketing for Coffee Shops Q&A w/ Siobhan Lloyd, Head of Marketing, 200 Degrees Coffee

in Q&As

We spoke to Siobhan ahead of her appearance on the much-anticipated Marketing for Coffee Shops Panel at lunch! 24. Siobhan discussed the critical role of marketing teams and their importance to hospitality businesses as a whole. Join us as we explore key questions with Joanna and don’t miss her as part of the Marketing for Coffee Shops at lunch! 24. What is it about the role of the marketing team that is so instrumental to successful hospitality businesses? Marketing influences and supports every part of the business from accelerating recruitment efforts, driving sales and influencing product development. We should be […]

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05/09/2024

Marketing in Food To Go Q&A w/ Malachy O’Keeffe, Head of Marketing, Wingstop UK

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We spoke to Malachy ahead of his appearance on the much-anticipated Marketing in Food to Go Panel at lunch! 24. Malachy discussed the critical role of marketing teams and their importance to hospitality businesses as a whole. Join us as we explore key questions with Malachy and don’t miss him as part of the Marketing in Food To Go Panel at lunch! 24.   What is it about the role of the marketing team that is so instrumental to successful hospitality businesses? The marketing team helps introduce new people to the business, shines a light on their core beliefs, values and demographics. […]

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05/09/2024

Operations in Food To Go Q&A w/ Emily Bagshaw, Head of Central Operations, Tortilla

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We spoke to Emily ahead of her appearance on the much-anticipated Operations in Food to Go Panel at lunch! 24. Emily discussed the critical role of operations teams and their impact as the backbone of running successful businesses.  Join us as we explore key questions with Emily and don’t miss her as part of the Operations in Food To Go Panel at lunch! 24.   What is it about the role of the ops team that is so instrumental to running successful businesses?  Without our Ops team – our business wouldn’t run! They lead our business daily, maintain efficiency across our stores, engage our […]

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05/09/2024

Marketing for Coffee Shops Q&A w/ Maria Dogin, Marketing Director, GAIL’s 

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We spoke to Maria ahead of her appearance on the much-anticipated Marketing for Coffee Shops Panel at lunch! 24. Maria discussed the critical role of marketing teams and their importance to hospitality businesses as a whole.  Join us as we explore key questions with Maria and don’t miss her as part of the Marketing for Coffee Shops at lunch! 24. What is it about the role of the marketing team that is so instrumental to successful hospitality businesses?  A good marketing team should be  strategic, strong at planning and project management. They should be able to provide category insights panning […]

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25/08/2021

Q&A: Russell Simpson, Operations Director, LEON Restaurants

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Russell Simpson has worked with LEON for six years, from General Manager and opening the company’s first Birmingham restaurant, to Operations Director during the hospitality industry’s most challenging period. We caught up with Russell ahead of his appearance on the Operations in Food to Go Panel at lunch! 2021.   How has your business adapted to the challenges of these uncertain times?  LEON has adapted in many ways throughout these uncertain times, over the past 18 months we have done everything we can to keep our team in work with projects such as FeedNHS and Feed Britain selling groceries through the 1st lockdown. We are also in the exciting process […]

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16/08/2021

Q&A: Amy James, Category Planning Manager, Greggs

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Ahead of her appearance at lunch! 2021, we caught up with Amy James, who has been with Greggs for 20 years, working her way up from Area Manager to Category Manager. About Amy… Amy has 20 years of experience in the food and drink industry, with roles spanning retail management, product development, brand marketing management and category management. In her current role, she translates customer insight and category drivers through to product ranges. Her recent, most notable achievements were introduction of Vegan products such as Vegan Sausage Roll and Vegan Steak Bake. Amy is also a Non-Executive Director on the […]

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29/07/2021

Q&A: Hannah McKay, Head of Food & Beverages UK & Ireland, Caffè Nero

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We caught up with Hannah McKay, Head of Food and Beverage at UK & Ireland at Caffè Nero, who is looking forward to reconnecting with her “foodie network in person” at this year’s lunch! show. Hannah is returning to the Keynote Theatre stage with a talk about how the company is “building back to delivering innovation”.   How has your business adapted to the challenges of these uncertain times? Understanding and investing in covid-secure measures to ensure our teams are safe that that our customers can visit us with confidence. We have also had to push forward at a faster […]

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