Speaker Q&A (2018): Romy Miller, GAIL’s Bakery
Next up in our Q&A series is Romy Miller, marketing director at GAIL’s Bakery. She’ll be appearing in the show’s first ever Food-to-go Marketers Panel — Spectacular Marketing Podcast Live, hosted by Mark McCulloch and also featuring Charlotte Adams, senior marketing manager at Krispy Kreme.
What do you feel is the key for operators to successfully compete against their competitors?
One of the biggest challenges brands have is to maintain authenticity and a point of view.
What do you see as key trends for food-to-go in the coming year?
Key trends of the year ahead: fresh and delivered.
What’s your bestselling product at the moment?
Sourdough.
What’s the most rewarding aspect of your job?
The best part of my job is running the full marketing mix: from developing menus to driving the commercials, no two days are the same.
And the most challenging?
The hardest part of the job is to coach others through the wild ride of life in retail!
How important is lunch! to the food to go sector?
Learning from others’ experiences is invaluable.
Describe the lunch! trade show in 3 words.
Listening. Learning. Lunching.
Who or what inspires you to be even better?
Will Shu (Deliveroo), Mark Palmer (ex-CMO Pret, founder Cawston Press, LA Brewery), Gail Mejia (who started GAIL’s).
What’s the best advice you’ve ever been given?
Be good and be nice.
See Romy at lunch! 2018
The Food-to-Go Marketers Panel – A Spectacular Marketing Podcast Live: 1.45pm in Keynote Theatre 1 on Friday 21 September.
