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Speaker Q&A: Richard Franks, Chilango

in Q&As

Meet Richard Franks, operations director for Mexican restaurant chain Chilango.  An experienced operator, with a strong people-focus, he boasts nearly two decades of service in food retail.  He’ll be appearing in lunch!’s opening day ‘Operations Director panel’, and is looking forward to sharing strategies for “strengthening operations” and highlighting just how “crucial operations is to ongoing business growth and innovation”.

Pret’s Guy Meakin completes lunch! 2019’s stellar Keynote line-up

in Press Releases, Show News

Guy Meakin, Pret A Manger’s UK food & coffee director, is the 60th and final speaker to be confirmed for lunch! 2019, which returns to ExCeL London this month on 19-20 September. A frequent visitor to lunch! over the years: its ‘innovative and inspirational’ products and suppliers help the Pret team ‘keep up-to-date with developments’, he says.

Speaker Q&A: Will Stratton-Morris, Caffè Nero UK

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“Interesting, informative and delicious!” — that’s how Will Stratton-Morris, CEO of Caffè Nero UK, describes lunch! show.  Arrive early on opening day to see him in a rare Keynote interview, talking to Mark Stretton about his incredible career and what’s next for the much-loved coffee shop brand. Topics will include customer service and customer loyalty, Brexit, and his predictions for the market (10.30am, 19 September).

Speaker Q&A: Marta Pogroszewska, GAIL’s Bakery

in Q&As

Marta Pogroszewska, MD of GAIL’s Bakery, is a big fan of lunch!, calling it ‘the best event in the industry’. She’ll be taking part in an exclusive interview at the show (1.15pm, Friday 20 September), chatting with lunch!’s Chris Brazier about the company’s success so far, its plans for the future, and the potential challenges and opportunities ahead.

Speaker Q&A: Maurice Abboudi, K10 Restaurants

in Q&As

Our next lunch! Q&A features Maurice Abboudi, executive director at Japanese restaurant and takeaway chain K10 (and investor on the BBC’s My Million Pound Menu).  In an exclusive opening day panel session, with Jonathan Jowett (Greggs), Peter Mayley (La Baguetterie) and Jim Winship (British Sandwich & Food to Go Association), he’ll be giving his take on some of the biggest issues challenging the industry (from allergy labelling and listeria, to training, staffing Brexit and more).