lunch! Keynote Theatre 1


Be inspired by leading industry figures!

Visitor tickets to lunch! give you access to two days of dedicated food-to-go seminars from leading industry speakers in the lunch! Keynote Theatres.

Check out the 2016 Theatre 1 programme below:


Wednesday 21 September

10.45-11.15 | Ian Cranna, VP Marketing and Category, Starbucks EMEA

How We Keep Our Customers Coming Back For More

SBX_Siren_Master_kMake sure you catch this unmissable session in which Ian Cranna reveals how Starbucks innovates in response to customer and partner feedback to constantly improve choice, health and wellness options for customers and how you can do the same.

11.45-12.15 | Simon Stenning, Executive Director, MCA

The UK Food To Go Market - Get Fresher, Faster And Hotter To Get Ahead

MCAThe latest research from MCA on this growth market, drawing from the annual MCA Food To Go Report, and the quarterly MCA Food To Go Tracker, detailing consumer insight and key trends. Simon will unveil the critical success factors for operators and suppliers looking to build upon the growth opportunities available in meeting consumers’ needs for convenience and speed.

12.45-13.15 | Mark McCulloch, Founder & CEO, WE ARE Spectacular

How To Ignite Your Brand In Your People

Wearespectacular_120Your brand is not you or the board, it is everyone. If a brand is a promise delivered, how can you ensure that your teams wake up pumped up 24/7/365 days a year? Mark McCulloch will draw on his experience on doing this for YO! Sushi, lastminute.com and Barclaycard and to talk about where to start and how to engage everyone.

13.45-14.15 | John Kerslake, Operations Director, Costa Coffee

Costa Coffee: People are the Most Important Ingredient in our Coffee

COSTA_LOGO120In this unmissable session John looks at the incredible changes that Costa has made in recent years and looks at how by focusing on their people the brand will continue to evolve; from refreshing the food & drink offering, evolving customers’ experience and taking a fresh approach to recruitment the business aims to stay fresh and relevant in an increasingly competitive market.

14.45-15.15 | Kirsty Saddler, Brand Director, LEON

Doing The Right Thing, Not The Easy Thing

LEON-original-book-logoAt LEON they obsess over what the right thing is for their sourcing, food development, team management, customer service and with their brand. In an unmissable session Kirsty explains it is not easy and it can cost more, but the returns are worth it.

15.45-16.15

Exclusive Interview: Wendy Bartlett MBE FIH, CEO, bartlett mitchell

LOGO ChosenWendy reveals how she and Ian Mitchell started a £35million catering business with just one desk, two phones and an unwavering belief in team values. Don’t miss Wendy answer questions on the rise of bartlett mitchell, their place in the food to go sector and the importance of giving back to the industry.


Thursday 22 September

10.45-11.15 | Interviewed by Peter Martin, Vice President, CGA Peach

Exclusive Interview: Caroline Cromar, Group Director Of Food, Pret a Manger

CGA PeachDon’t miss this exclusive interview as Caroline Cromar, Group Director of Food for Pret A Manger, answers questions on an array of subjects including their overseas expansion, opening vegetarian stores and working with Welcome Break for the first time amongst many other subjects.

11.45-13.15 | Hosted by Chris Brazier, Group Event Director, lunch!

The Innovation Challenge Live - The Pitches

Innovation_challenge16-2A must attend session for any serious buyer looking to add real innovation to their offering. The most innovative products as voted by buyers at the Innovation Challenge Gallery on day one of lunch! will be pitched live to our panel of judges made up of leading food to go experts from Elior, En Route, Tossed & Costa Coffee. The judges will then quiz the finalists to determine whether the product is truly innovative and worthy of an Innovation Challenge Bronze, Silver or coveted Gold Award.

13.45-14.15 | Interviewed By Peter Martin, Vice President, CGA Peach

Exclusive Interview with Steve Richards, CEO, The Casual Dining Group on Rapide by Café Rouge

Cafe Rouge_120Peter Martin speaks exclusively to Steve Richards, the man behind some of the country’s most respected casual dining restaurant brands. Steve will talk about the launch of Rapide by Café Rouge and delves into what it is that has attracted them to move into the food to go sector.

14.45-15.15 | Hosted by Chris Brazier, Group Event Director, lunch!

The Innovation Challenge Live - The Results

Innovation_challenge16-2Following the pitches earlier in the day, be there to see which products our panel of leading industry judges have awarded an Innovation Challenge Bronze, Silver or coveted Gold Award.

15.45-16.15 | Rod McKie, CEO, Welcome Break

From Self-Service Cafeteria To Emporium Of Brands

welcome break_120Giving greater choice and partnering with leading brands has seen Welcome Break increase its annual footfall from 80 to 85 million customers. Evolving to satisfy changing customer tastes is no longer a ‘nice to have’, it is essential! Choice is not just about choice of brands but choice of lifestyle essentials, whether that be awesome Wi-Fi, the provision of loyalty programmes or charging points for electric vehicles. As a result, motorway services are becoming more akin to the retail emporium within railway stations and airports.


“lunch! is a key event for our buying team. The quality of suppliers makes it the destination show for our industry.”

Helen Higgins, Food Ambassador, EAT